A review of the Chase Lounge and Terrace at the US Open: Chic lounges with a side of tennis
Chase has been operating an exclusive lounge at the U.S. Open in Queens, New York, at Flushing Meadows venue for 13 years now. In fact, its presence at the U.S. Open was its first real lounge product before its now-famous Chase airport lounges.
For the third open in a row, this year Chase has brought back its outdoor terrace where you can watch tennis with a bird’s-eye view of the courts and sip a cocktail in style.
There’s also a cool Chase ATM dispensing swag, a photo-op for tennis fans of all shapes and sizes, and stations where you can borrow phone chargers. Even if you can’t get into the main lounge, there are plenty of activities to enjoy
Chase invited TPG back to the U.S. Open again for 2024 to check out all the venues.
Here’s what it’s like to visit the various Chase experiences.
Chase Lounge at the US Open
One of the hottest tickets at the Open is the Chase Lounge. It’s open from 10:30 a.m. to 4 p.m. for day sessions and 6 p.m. to 8:30 p.m. for evening sessions. It will remain open during the US Open through Sept 8 and can be found on the second floor of the Chase Center.
Among the amenities (if you can get a coveted spot) are air conditioning and lots of space to take a load off and cool off.
Inside, there are lots of places to chill between matches, plus food and drinks and other fun things to do and see. Upon entering, you’ll find yourself in a large space with several connected rooms.
You’ll find various seating areas and interesting views from the floor-to-ceiling windows.
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CLINT HENDERSON/THE POINTS GUY
The restrooms are nice, and they didn’t have lines when I was there, which is always a bonus.
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CLINT HENDERSON/THE POINTS GUY
I loved the broadcast center that will feature live ESPN moments during the U.S. Open.
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CLINT HENDERSON/THE POINTS GUY
Friendly workers are on hand to help serve drinks or just welcome you in and I found everyone eager to help.
There was fresh fruit and coffee (both cold and hot by Lavazza) the morning I was there. There was also free lemonade, iced tea and ice water. You won’t be able to get a full meal here, but it will give you a little fuel on the go.
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CLINT HENDERSON/THE POINTS GUY
There are also complimentary light bites like fruit cups and pastries in the morning, soft drinks and a good selection of alcoholic beverages — though those are not free. Domestic beer is $15 and Heineken is $15.50. Napa Cellars Chardonnay, Daou Rosé and Franciscan Estate Sauvignon Blanc are all $19. Cocktails from Grey Goose or Dobe Ace start at $21.
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CLINT HENDERSON/THE POINTS GUY
Be sure to grab a free Chase-branded baseball cap, a pair of socks or a tote bag, and head to the back of the lounge to get your name embroidered on it when you arrive.
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CLINT HENDERSON/THE POINTS GUY
It’s a fun swag moment, though be prepared for a line. You can pick up the item later on a rack out front.
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CLINT HENDERSON/THE POINTS GUY
The lounge wasn’t totally packed when I was there this time, but as you can see from the photos from 2023, it can get crowded.
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CLINT HENDERSON/THE POINTS GUY
How to get in to the Chase Lounge at the U.S. Open
It’s not easy to get access, however. As in years past, all Chase cardholders are eligible, including those with the Chase Sapphire Reserve®, Chase Sapphire Preferred® Card, Chase Freedom Unlimited®, Ink Business Cash® Credit Card and IHG One Rewards Premier Business Credit Card.
To access U.S. Open benefits as a Chase cardholder, you need reservations or to join the waitlist at ChaseGetsYouCloser.com.
Unfortunately, reservations were not easy to get even if you tried to sign up for the first day they were available. Most folks get added to a waitlist instead. Chase representatives said they have been able to open the lounge to some on the waitlist, but you shouldn’t count on it. Hopefully, you’ll get lucky and get a spot.
Once you check in and enter the lounge, you’ll receive a wristband that allows you to enter, leave and reenter the lounge. However, it’s capacity-controlled, so you may need to wait for reentry if the lounge is at capacity.
The lounge is right inside the East Gate entrance of the USTA Billie Jean King National Tennis Center. It’s not far from the entrance you would use if taking the subway or the Long Island Rail Road.
Fortunately, it’s not the only opportunity for Chase cardholders to have that VIP feeling at the tournament.
